Sunday, July 23, 2006

Palm Treo 650 and SharkMsg

One of my pet peeves with my Palm Treo 650 is the same gripe that I have with every other phone - how do I correspond with someone when I miss their call? I realize that they could leave me a voice mail, and I can get back to them at a later date. However, in this day and age I would like to be able to let the person know when I will be getting back to them. This is especially true of my wife, business partner, close family members, and employees who often call me from their cell phones.

Treonauts, a wonderful website and blog for fellow Treo users, had a review of a freeware program called SharkMsg that does exactly what I am desirous of. I've only had a few hours to work with the software, but it allows me to send either a stock SMS message (similar to an IM away message) or a custom SMS message to an incoming phone caller, or to a phone caller that I recently missed.

A few simple examples:
  1. If one of my employees calls me from their cell phone, and I'm on a conference call with a client, rather than calling them back, I can instantly reply with a canned response, or write a new response for them. Something like "I am on a call with client XYZ, I will call you back soon."
  2. If I miss a call from my wife, rather than typing my response, I can reply to her phone call with a canned SMS response, or write a new response for her. Something like "Ok honey, I'll call you back very soon."
There are some great screen shots of the product on the Treonauts website.

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